Midlands Hub

What we do

We work with clients to find quick and sustainable pathways out of homelessness. This involves making Street Link referrals, housing applications and liaising with private landlords to facilitate access to emergency accommodation. 


Our caseworkers  support clients through a range of other  interventions including:

  • Making benefit applications and dealing with appeals;
  • Helping clients to access health care, addiction and mental health support;
  • Making job applications, CV writing and other employment support;
  • Supporting clients to access job opportunities;
  • Helping clients to access vital documents;
  • Immigration and migrant support  – including support for clients with no recourse to public funds, EU migrants and asylums seekers;
  • Helping clients overcome other barriers to support and housing;


How we work

Through membership of the  Coventry Rough Sleeping Action Group  (RSAG) and strategic partnerships with other housing associations, private landlords and emergency winter shelters we make referrals and negotiate housing options for our clients.

Our diverse staff speak a variety of languages including Farsi, Romanian and Dari.  All of our frontline workers and managers are trained in trauma-informed practices,  strength-based approaches and together have between 5 and 12 years of experience with supporting homeless and vulnerably housed people. 


What we’ve accomplished 

 This year alone we have supported over 110  clients to avoid rough sleeping and an additional 26 to find sustainable pathways out of homelessness. See below and subscribe to our newsletter to stay uptodate on the impact of our services.


    Shima’s Story: 

    ‘Losing your flat is like losing everything. I was so distressed when I rang and I didn’t know where else to turn. I was sure I  would be out on the streets before the weekend.  But after chatting with me for a while the support worker helped me realise that there may be another solution because of the abuse and harm  I had suffered. After a few hours, they found a safe place to stay while my asylum case got looked into. I am so happy now that I  now have a roof over my head and there looks like there may be hope for my future.” 

    To contact the Midlands Services email .